FAQs

Yes, booking is required before attending any class. This ensures we maintain optimal instructor-to-student ratios and secures your spot, particularly in our limited-space and specialty classes. Our goal is to provide the best possible experience, avoiding overcrowded sessions.

If a class is full, you'll be placed on a waitlist, and one of our health coaches will reach out to you directly if a spot becomes available.

Given the popularity of our classes, we require 24 hours' notice for cancellations of Specialty Classes. No-shows or late cancellations will incur a fee, helping us maintain the high quality of our offerings for all members. If an emergency arises, please contact our team to discuss your situation and potentially avoid the no-show fee. We strive to deliver an exceptional experience for everyone, and your accountability plays a key role in this.

Specialty classes are sessions with limited spots due to equipment needs or specific instructor ratios. At Mahi, our Specialty Classes include Mahi Fit, Pilates Reformer, and Yoga Classes.

We provide secure lockers within our pristine members-only changing rooms. Mahi Health Club is always staffed, and member safety is our top priority, so you can feel confident that both you and your belongings are secure while using our facilities.

Absolutely! We offer private hire of our facilities and services on Saturday and Sunday afternoons after 1pm. Please contact our team to discuss the details and make a booking.

While we don’t have free on-site parking, there are plenty of street parking options and nearby car parks available in Byron Bay.